Responsible Gaming
Gaming Should Be Entertainment
At Brits at the Beach, we believe online pokies should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to make money, pay bills, or solve financial problems. If you're playing pokies, do so responsibly and within your means.
Set a budget you can afford to lose, enjoy the game, and walk away when your session is complete.
Age Verification
Online gambling in New Zealand is strictly regulated. You must be 18 years of age or older to participate in online pokies and casino games on our affiliate partners' platforms.
If you are under 18, please do not attempt to gamble. Our partners conduct age verification checks to ensure compliance with NZ law.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activity from family, friends, or partners
- Borrowing money to gamble or pay gambling debts
- Neglecting work, school, hobbies, or family responsibilities due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Gambling as a way to escape problems or cope with stress
- Failed attempts to cut back or stop gambling
- Experiencing financial difficulties because of gambling
- Lying about the extent of your gambling involvement
If you recognize these signs, help is available.
Self-Help Tools & Responsible Gaming Features
Most reputable online pokies platforms offer built-in tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month
- Loss Limits: Define a maximum loss threshold to prevent chasing losses
- Reality Checks: Receive pop-up reminders about how long you've been playing and how much you've spent
- Time Limits: Set session time limits to encourage regular breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from a gambling platform
- Account Suspension: Request a pause on your account to step back from gambling
Use these tools proactively. They're designed to help you stay in control of your gaming experience.
Support Organizations & Resources
If you're struggling with problem gambling, professional support is available. Here are organizations that can help:
New Zealand
- Gambling Helpline Aotearoa: Free and confidential support for people affected by gambling problems. Call 0800 664 262 or visit www.gamblinghelpline.co.nz
- Samaritans: Available 24/7 for emotional support. Call 1737
- Problem Gambling Foundation: Information and resources for problem gambling in NZ. Visit www.pgf.nz
International Support
- GamCare (UK): Support and information for problem gambling. Visit www.gamcare.org.uk
- GamStop (UK): National self-exclusion scheme. Visit www.gamstop.co.uk
- Gambling Help Online (Australia): Free counselling and support. Visit www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): Resources and education. Visit www.responsiblegambling.org
- National Council on Problem Gambling (USA): Helpline and resources. Call 1-800-522-4700 or visit www.ncpgambling.org
If You Need Help
Don't suffer in silence. If you or someone you care about is struggling with problem gambling, reaching out for help is a sign of strength, not weakness.
Contact the Gambling Helpline Aotearoa on 0800 664 262 (free, confidential, and available 24/7) or use any of the support organizations listed above. Help is available, and recovery is possible.
Remember: gambling should be fun. If it's no longer fun, it's time to get help.